Having an open house? Expect your real estate agent, Dan Hendel, to be there. Need new carpet to get your home seller-perfect? Hendel will oversee the work — and, in unique cases, he might pay for it, too. If this above-and-beyond service seems unusual, especially for an 18-year industry veteran and Top Producer for Coldwell Banker Residential Brokerage’s San Francisco Lakeside office, that’s by design.

“When clients hire me, I handle everything — hence, the motto: “‘Let Hendel handle it,’” says the International President’s Premier agent, representing the top 1% internationally. “I listed a house that had a pool table with red carpet underneath in the family room. I said I’d pay for new carpet if we moved the table out. The house sold for $500,000 over the $1 million asking price, and the client was wowed.”

Clients are similarly impressed with his property showings. “I like to be there to explain who the buyers are and determine if they can close,” says the San Francisco specialist who calls The Castro home.

A Coldwell Banker agent since 2001 serving buyers and sellers, Hendel recognizes how the brand benefits his sellers by “exposing my listings to the widest possible market,” while providing added industry clout. “The brand name is an important selling feature that helps me connect with new clients.”

Building that bridge wasn’t always so easy. Hendel’s first year in the business was admittedly a struggle, but a massive lifestyle change reversed all that.

“I sat behind this very successful agent, while I was new and afraid,” he says. “I realized she was helping people get sober. I said, ‘What does that have to do with real estate?’ Then I got sober, and it made sense. I still call to thank her for saving my life.”

Sixteen years later, Hendel continues to blend his commitment to sobriety with the principles of “perseverance, forgiveness, tolerance, honesty, integrity, hope and service.” That service extends to Hendel’s clients, new agents he teaches, and nonprofit groups including The Burrito Project, benefiting San Francisco’s homeless population.

Hendel is also a museum donor who unites his master’s degree in art with his real estate career. “I can bring my creative approach to any kind of project, whether it’s helping with staging or negotiating a deal,” he says. “Ultimately, I just want to help people so they can achieve their dreams, just as I have achieved mine.”

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©2017 Coldwell Banker. All Rights Reserved. Coldwell Banker® is a registered trademark licensed to Coldwell Banker Real Estate LLC. An Equal Opportunity Company and Equal Housing Opportunity. Each Coldwell Banker Residential Brokerage Office is Owned by a Subsidiary of NRT LLC. Real Estate Licensees affiliated with Coldwell Banker Residential Brokerage are Independent Contractor Sales Associates and are not employees of NRT LLC., Coldwell Banker Real Estate LLC or Coldwell Banker Residential Brokerage. CalBRE License #01908304.